The short answer. Choose on the system first, and on the look second. Lutron describes Palladiom as a flush, uniplanar keypad with engraved backlit buttons and a choice of materials. It describes Sunnata as a precision-molded polymer keypad with an LED light bar and optional engraving. Your Lutron system decides which one you can use, and Lutron's current listing settles it. IntegrateIT, a Lutron Certified Dealer in Overland Park, Kansas, checks that for homes across the Kansas City metro.
Keypads are the part of a lighting system you touch every day. Two families come up most when owners pick a style, and they differ in character more than in function. Both send scenes, and both can carry engraving.
Palladiom
Lutron builds Palladiom as a uniplanar keypad: the faceplate and the buttons sit flush and read as one surface. The buttons are large, engraved and backlit, and Lutron offers custom engraving. Lutron lists a choice of materials and finishes. Check the current list on Lutron's page for exact finishes, because they change.
Palladiom appears in Lutron's HomeWorks material, and it suits a room where the keypad is part of the architecture, such as a main entry, a great room or a formal space. Palladiom is also a shade line from Lutron, which can be specified in the same rooms.
Sunnata
Lutron describes Sunnata as a precision-molded polymer keypad in gloss and satin finishes, with optional custom text or icons and an LED light bar that shows state. Lutron's RadioRA 3 support page lists Sunnata keypads. Lutron lists it for RadioRA 3, and it suits a house where several rooms need keypads that look consistent.
Side by side
| Palladiom | Sunnata | |
|---|---|---|
| Look | Flush, uniplanar, faceplate and buttons as one surface | Molded polymer with gloss and satin finishes, and a light bar |
| Materials | A choice of materials and finishes that Lutron lists | Polymer, as Lutron describes it |
| Engraving | Large engraved, backlit buttons and custom engraving | Optional custom text or icons |
| System | Appears in Lutron's HomeWorks material | Listed on Lutron's RadioRA 3 support page |
| Where it fits | Entries, great rooms and formal spaces | Whole-house keypads where the look needs to be consistent |
The system row is a guide. Lutron publishes which keypads belong to which system, and we confirm yours against the current listing before anything is ordered.
How to choose
- Start with your system. If you have HomeWorks or RadioRA 3, that narrows the choice. Our guide to which Lutron system you have explains how to read the labels.
- Match the room. Where a keypad is on show, a flush faceplate may fit. In a service hall, a simple polymer keypad is enough.
- Match the rest of the hardware. Wall plates, switches and outlets in the same room should agree in finish.
- Plan the engraving. Names and icons are set at the start, so decide who uses each keypad and what its buttons say.
- See them in person. A photograph does not show finish or button feel. Our showroom has Lutron working in it, by appointment.
Mixing the two
Houses often mix families. A house can use one keypad style in the rooms people see and another in back-of-house spaces. We would sooner mix on purpose than force one family everywhere. Whether two families can share a system depends on the system, and we check that first.
Questions to settle before ordering
- How many buttons does each room need, and what should each one say?
- Which finish matches the wall plates and hardware in that room?
- Is the keypad on show, or part of a working area?
- Who will use it, and do they need larger, clearer engraving?
- Does the plan leave room for a future shade or scene button?
Settling these early keeps the order clean. Re-engraving a keypad later is possible, but it is easier to get right the first time.
What we do
On a site walk, we note each keypad location, how the room is used and which system you have. We confirm your keypad options against Lutron's current listings and put the choice on the plan before anything is ordered. The Lutron service page covers existing systems, and RadioRA 3 versus HomeWorks explains the tiers. When you are ready, plan a site walk.
About IntegrateIT. We have integrated hundreds of homes across the Kansas City metro since 2021, and work across the Midwest and South Florida by scheduled trips. Our showroom and design center at 15108 Glenwood Ave, Overland Park, is open by appointment, with a Control4 Certified Showroom, Lutron lighting and shades and Josh.ai working in it. Control4 Platinum Dealer with a Control4 Certified Showroom · Crestron dealer · Lutron Certified Dealer, HomeWorks Certified and Ketra Certified · Josh.ai dealer.
Daniel Alon, co-founder, IntegrateIT. Overland Park, KS. November 2026.
Further reading
Where to go next if this article gave you the framework but you want the brand- or install-specific depth.
- Article: which Lutron system do I haveCheck the system before choosing a keypad.→
- Article: RadioRA 3 vs HomeWorksThe tier decision that decides the keypad family.→
- Article: Lutron keypad lights blinkingWhat each blink pattern means.→
- Article: RadioRA 2 to RadioRA 3 keypadsWhat carries over from the older keypads.→
- Service: Lutron serviceKeypad service and re-engraving on existing systems.→
- Showroom and design centerSee Lutron working in Overland Park, by appointment.→
Choosing keypads?
Book a no-cost site walk. We show you both in person and check which your system takes.
Questions
Questions we hear
What is the main difference between Palladiom and Sunnata?
Lutron describes Palladiom as a flush, uniplanar keypad with engraved backlit buttons and a choice of materials. It describes Sunnata as a precision-molded polymer keypad with an LED light bar and optional engraving. Which Lutron systems each one works with is listed by Lutron, and we check it for your house.
Which Lutron system uses Sunnata?
Lutron's RadioRA 3 support page lists Sunnata keypads. We confirm which keypads your specific system takes against Lutron's current listing.
Which Lutron system uses Palladiom keypads?
Palladiom appears in Lutron's HomeWorks material. If you have another Lutron system, we check the current Lutron listing before recommending it.
Can I engrave both?
Lutron offers engraving on both families, described as custom engraving on Palladiom and optional custom text or icons on Sunnata. Decide the wording early, because engraving is set when the keypads are ordered.
Can I use both in one house?
Often, depending on the system. Many homes use a showpiece keypad in the main rooms and a simpler one elsewhere. We confirm the combination against Lutron's listing first.
Where can I see them in Kansas City?
Our showroom and design center at 15108 Glenwood Ave in Overland Park has Lutron lighting and shades working in it. Visits are by appointment, and the number is (913) 804-7575.

Begin
Tell us about your home.
We walk the rooms, learn how you live, and come back with one fixed price — not a range by email.